SHIPPING

 We offer USPS flat rate shipping of $6.00 for standard shipments anywhere in the USA. Please contact us for more information regarding international shipping.

 

RETURNS/EXCHANGES

Customer satisfaction is our main priority, therefor all items are eligible for return or exchange within 14 days of delivery. Items must arrive in their original condition in order to qualify for return/exchange. Please email us for return authorization and we will provide further instructions. Once we receive the returned piece we will credit the original form of payment; please note that shipping is non-refundable.

 

JEWELRY CARE

To ensure the longevity of your jewelry, avoid moisture and humidity and always store your pieces in a clean and dry place. Both sterling silver and bronze may develop a patina over time. your jewelry can be polished with a polishing cloth to return it to its original finish. If you have any questions about caring for your piece, please email us at hello@bizucollection.com.

 

Repairs

Should your piece need a repair, please contact us with a description of what happened. We take great pride in the quality of our work, but sometimes things can fall through the cracks! If your piece needs repair due to a mistake on our end, we will be happy to fix it free of charge. If the damage occurred due to intense wear and tear, a small fee will be applied. 

 

Materials

All of our pieces are cast in solid sterling silver or yellow bronze. All earwires and posts are either 14k gold fill or sterling silver. Our chains are gold plate over brass, or solid sterling silver. Please refer to individual product descriptions for further information.